DELIVERY AND SHIPPING
Welcome to www.linenluxedrapes.com! We are committed to providing you with convenient delivery and shipping services. Below is our shipping policy, including shipping time and cooperating courier information to help you understand the delivery process of your order.

  1. Shipping Range
    We provide domestic and international shipping services in Australia. Please select the appropriate shipping option based on your location.
  2. Shipping Time
    ● Domestic Shipping in Australia:
    ○ Standard Shipping: Most orders will be delivered within 7 business days, depending on your region and the selected shipping method.
    ● International Shipping:
    ○ For international orders, the estimated delivery time is generally 12 business days. The specific time will vary depending on the destination and customs processing. Please note that there may be delays due to international shipping and customs procedures.
  3. Shipping Costs
    Shipping costs will be automatically calculated at checkout based on your order total and shipping address. We strive to provide competitive shipping costs and often offer free shipping promotions. Please pay attention to our website for the latest shipping information and special offers.
  4. Partnered couriers
    We work with the following couriers to ensure safe and fast delivery of your order:
    ●Australia Post: Available for domestic and international orders, with a variety of delivery options.
    ●TNT: Provides reliable services for expedited delivery, suitable for orders that need to be delivered quickly.
    ●DPD: A major carrier for international orders, providing comprehensive global transportation services.
  5. Order tracking
    After all orders are shipped, you will receive a confirmation email with a tracking number. The tracking number allows you to view the delivery status of your order in real time.
  6. Check your order
    Please check the integrity and condition of the goods carefully when you receive the package. If you receive damaged or wrong goods, please contact our customer service team within 48 hours and we will provide you with support.
  7. Changes to shipping terms
    We reserve the right to modify the shipping terms at any time. Important changes will be notified to customers through our website or email.
    If you have any questions about delivery and shipping terms or need further assistance, please feel free to contact us:
    Company: DALLAS GROCERY STORE PTY LTD
    Address: Unit 2/23 Branton Rd, Hoppers Crossing VIC 3029
    Tel: 61 426887339
    Email: horizonte@linenluxedrapes.com

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